Phone: 011-65090734 Email: info@geronix.com

Maintenance & Support

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In the software lifecycle, nearly 70% of the cost goes into Application Support & Maintenance activities. Research suggests that large enterprises spend an average of 73% of their IT budget on Application Maintenance of existing system. Clearly, Application Management presents high potential for cost savings in global enterprises.

Geronix Technologies expertise in Application support and maintenance has seen a long list of partnerships with fortune 500 customers for more than a decade, Geronix Technologies offers a cost effective solution to customers through Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs) Timely resolution of issues and root cause analysis of each issue Established support matrix offering Help Desk services and Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective approach.

Geronix Technologies has developed a high level of competency in providing Support for IT Operations remotely for many global corporations. Geronix Technologies has a unique and proven Application Management Methodology to ensure:

  • Cost effective services
  • Service is in line with SLAs
  • Smooth & transparent operations
  • Effective take over of Application support
  • Efficient knowledge transfer from existing staff

We bring to the table an ideal mix of trained and experienced IT skills coupled with clear communication plans that result in proactive IT support services. We can help you make your business systems reliable, effective and robust. We roll out support plans that are transparent as well as comprehensive which enable you to define your budgetary parameters. Moving beyond the realms of a support partner, we aim to become an extension of your business. Our mission is to enhance your value proposition.

Geronix Technologies support allows you and your IT department to focus on your core business without worrying about your server’s health and uptime performance. Our support staff keeps you updated on the latest developments in the technology field, thus saving your time spent on monitoring the IT landscape. We keep you informed about the latest in the field and bring you at par with the rest of the technology world.

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